Process Nexus II is basically an online tracking program that helps F&N Dairies Thailand monitor all the parameters in the manufacturing process. It starts from raw material receiving to processing, until the products are released to the customer.
First-time Quality or FTQ is a lean metric that indicates what parts are manufactured correctly the first time without need for re-inspection, rework or replacement.
“When any parameter is out of control, we can take action immediately. So the products are high quality and high reliability as shown by the 100% First-Time Quality"
Watcharapong Boonnam
Quality Assurance Manager
F&N Dairies Thailand
The fact that F&N Dairies gets 100% FTQ says a lot about the skill of its personnel and how effective Process Nexus II is to manufacturing.
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